Welcome to https://terracehousestl.com (“the Site”). Terrace House is committed to safeguarding the privacy of our clients. This privacy policy outlines how we collect, use, and protect the information you provide to us.

This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services (collectively, “Services”) offered by Terrace House. (“Authorized Customers”).

This privacy notice applies solely to information collected by this web site. It will notify you of the following:

• What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

• What choices are available to you regarding the use of your data.

• The security procedures in place to protect the misuse of your information.

• How you can correct any inaccuracies in the information.

Terrace House uses the information that you provide for such purposes as responding to your requests for information, improving the products and services we offer, and communicating with you. We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via this site or other direct contact from you. We collect only the information necessary to respond to your request, provide, and improve our services. This may include name, phone number, email address, etc. We do not sell or rent this information to any third parties. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to respond to a request for service.

You may opt out of any future contacts from us at any time by contacting us at care@terracehousestl.com or by phone at (314) 296-3222. You may also contact us to:

• See what data we have about you, if any.

• Change/correct any data we have about you.

• Have us delete any data we have about you.

• Express any questions or concerns you have about our use of your data.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for “https” at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (314) 296-3222 or via this website.

We respect your privacy interests and so we operate this site by these principles. You should understand, however, that electronic transmissions via the Internet are not necessarily secure from interception and so we cannot guarantee the security or confidentiality of such transmissions. You may use this site without disclosing personally identifiable information. We do not advise that you share personally identifiable health information with us via this website, as we cannot guarantee its security.

We will not obtain personal information about you unless you choose to submit it to us. We do not collect or use personal data for any purpose other than as is indicated on the website. For example, if you email your comments to us, that transmission will identify your email address. If you pose a question or ask for information, a limited number of staff and/or health care providers may see this information in order to respond to your request.

We may update our privacy policy from time to time. Any changes will be communicated to you by posting such changes on the Site and your continued use of our services implies your acceptance of the updated policy.

https://terracehousestl.com contains links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

You may contact us at any time with questions or concerns regarding our Privacy Policy. To do so, please email care@terracehousestl.com.

By using our services, you agree to the terms outlined in this privacy policy. Last updated: [8/20/24].